Community Trigger

The Community Trigger process allows repeat victims of anti-social behaviour (ASB) to have a greater say in how their complaints are handled - allowing those who have made three separate complaints about anti-social behaviour in the last six months to have their cases reviewed.

 

What is a Community Trigger?

If you have reported 3 separate incidents in the past 6 months to the council, police or social landlord and feel that the matter is still ongoing, you can request a community trigger.

The aim is to give victims and communities the right to request a review of their case and bring agencies together to take a joined up, problem solving approach to find a solution.

A community trigger is an impartial review of the circumstances which have previously been reported.

A panel will review the case and determine if appropriate action is being taken to resolve anti-social behaviour. The panel can make recommendations to the responsible organisation to improve the situation. 

The trigger is not a complaints process. If you are unhappy with a service you have received, please consider making a complaint by contacting the organisation to whom you made the initial contact.

Please follow the links below for Community Trigger information in your local Council area : -