DWP / Benefit / Universal Credit Fraud

The police do not deal with benefit fraud, the Benefits Agency prosecute their own cases – all benefit fraud should be reported directly to the Department of Work and Pensions (DWP).


Contact Details for DWP

Reports can be made online at https://www.gov.uk/report-benefit-fraud

Alternatively, you can call the National Benefit Fraud Hotline on 0800 854 440 - lines are open between 8am and 6pm, Monday to Friday.

There is a textphone service available on 0800 328 0512.

A video relay service is also available for British Sign Language users – check online at  https://www.gov.uk/report-benefit-fraud  for details.

Welsh speakers should contact 0800 678 3722.

Reports can be made by post to:

National Benefit Fraud Hotline
Mail Handling Site A
WV98 2BP


Page last reviewed August 2022

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