Mass Marketing Fraud

Mass marketing fraud is when you receive an uninvited contact by email, letter, phone or adverts, making false promises to con you out of money.

These fraudsters try to lure victims with false promises of large cash prizes, goods or services in exchange for upfront fees. Common mass marketing scams include foreign lotteries and sweepstakes, charity scams, clairvoyants and investment fraud. Some prize draw scams are linked to overseas (and overpriced) catalogues which promise the opportunity to win big if you keep placing orders with them.

Protect yourself:

  • If it sounds too good to be true… it's fraud!
  • Be wary of any contact asking you to keep secrets or reply quickly or risk losing your winnings.
  • Genuine prize draws and lotteries won’t ask for a fee to release your winnings.
  • Only order from reputable catalogue companies and opt out of third-party marketing to prevent your details from being sold to other companies or scammers.
  • Check the authenticity of any contact that you weren’t expecting by researching the credentials online or asking for advice from Citizens Advice via their consumer helpline - 0808 223 1133.


iTunes & STEAM vouchers. A gift for a fraudster? 

Protect yourself and others - Ask:

  • Have you received a call from someone claiming you have outstanding debt?
  • Did the caller request payment by iTunes or STEAM vouchers to clear the debt? 

iTunes and STEAM vouchers cannot be used as payment of debt, they are gift cards.

There is a national trend of fraudsters claiming to be the Tax Office, HMRC or the Immigration Office.

The fraudster claims there is an outstanding debt that needs to be settled with "payment" cards.

This is fraud. Contact the police on 101 or report to Action Fraud on 0300 123 2040.


Leaflet for Printing

Please note that the information available in the PDF leaflet is the same as the information (text version) above it. This leaflet has been made available in order to be printed and displayed for educational and support purposes.

More like this on our website