101 - Did You Know

  • Last year West Yorkshire Police answered more than 700,000 non-emergency calls.
    • That’s nearly 15,000 every week
    • Almost 2,000 every day
    • And 80 every hour
       
  • More than 100,000 of all non emergency calls in the last year made to West Yorkshire Police should have gone to another organisation.

  • Every 5 minutes West Yorkshire Police answers a non-emergency call that should have gone to another organisation.
    • Each call can cost the force as much as £1,000.
       
  • In the last year, West Yorkshire Police took an average of 1,221 emergency calls every day.
    • One in 10 of these should have gone to another organisation or were not emergency calls.
       
  • 178 people answer calls coming in to West Yorkshire Police. They are supported by 21 supervisors.

  • The number of emergency calls peaks in the evening, with high Summer being the busiest time of year.

  • The busiest day for 999 calls is New Year’s Eve!