Further Information

Athena shall deliver two major outputs

  • A set of best practice guidelines for first responders and citizens for the use of new media, supporting tools and technologies in crisis situations.
  • A suite of prototype software tools to enhance the ability of first responders and citizens in their use of new media in crisis situations.


Athena will move beyond the state of the art in two areas;

  • Social Media & Crisis Management: the use of social media during crisis settings by first responders and the public.
  • Technologically exploiting social media in crisis management: the searching, acquisition, aggregation, filtering and presentation of knowledge from social media to support crisis management using smart mobile devices.
     

Crisis Management Snapshot

 

Athena is a system that harnesses social media and high-tech mobile devices to crowd-source information during a crisis. It combines this information with the domain knowledge of the emergency services and novel analytical techniques to provide the public and first responders actionable intelligence and map-based visualisations to help safeguard and rescue citizens caught up in crisis situations. Information from the ‘crowd’ is processed, enhanced and retuned back to the crowd – ‘collective intelligence’ that can transform disorganised individuals into organised pre-first responders.


Athena shall help citizens during a crisis by;

  • Joining their conversations and adding an enabling voice, giving them the information they ask for in a way they can understand.
  • Targeting their actions, by directing them to the places they need to be and away from danger while identifying emergent behaviour that is beneficial to the provision of support through emergency agency resources.


Athena will help citizens by joining their conversations and adding an enabling voice, giving them the information they ask for in a way they can understand. Athena will assist the public in targeting their actions, by directing them to the places they need to be and away from danger while identifying emergent behaviour that is beneficial to the provision of support through emergency agency resources. Athena will create a fundamental and permanent shift in the way crisis situations are managed.

 

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