Independent Police Complaints Commission (IPCC)

The role of the Independent Police Complaints Commission (IPCC) is to make sure that complaints against the police in England and Wales are dealt with effectively. It is an independent authority, making its decisions entirely independently of the police, government and complainants.

The IPCC also investigates the most serious complaints and allegations of misconduct against the police in England and Wales, as well as handling appeals from people who are not satisfied with the way police have dealt with their complaint.

It sets standards for the way the police handle complaints and, when something has gone wrong, it helps the police learn lessons and improve the way it works.

Information if you want to make a complaint

You can appeal to the IPCC at the following address:

Independent Police Complaints Commission (IPCC)
PO Box 473
M33 0BW

IPCC Website :

Telephone : 0300 020 0096