Police Community Support Officers (PCSOs)
Update : 24th December 2019
The PCSO recruitment window is now closed
If you've previously applied to join us, check the status of an existing application here.
What are Police Community Support Officers?
PCSOs have been employed by West Yorkshire Police since 2003 and have proved to be a valuable asset. West Yorkshire Police values difference and recognises that people with a variety of skills, attitudes and experiences, from diverse backgrounds and cultures, bring fresh ideas and perspectives.
The role of PCSO is exciting, intense and varied and not just about walking around on patrol, you REALLY get hands on experience of frontline policing and helping the community. The majority of the time you will be the first contact people have with the police and getting the ball rolling, putting things in place to start helping and improving people’s lives.
Make a real difference to your local community.
What type of things does a PCSO do?
You might work alone, in pairs or in small teams. Your work will vary a lot from one day to another but will include:
- Gathering intelligence and information from local communities to understand social or community issues.
Dealing with anti-social behaviour, often working closely with Local Authority anti-social behaviour teams.
Guarding crime scenes.
Offering advice and support in respect to crime prevention.
Issuing Fixed Penalty Notices and assisting with traffic management.
Detaining a person, in certain circumstances, until a police officer arrives.
Providing support at large public gatherings, such as sport events and public demonstrations.
Attending public meetings and engaging with community groups.
Providing support and inputs about policing to primary schools.
For a personal insights into the PCSO role watch our PCSO video profiles.
Do you fit the bill?
No professional qualifications are required - however you do need to have the following skills or experience:
- Have a proven range of effective communication skills
- Be willing to be proactive to resolve community issues
- Be able to provide reassurance to the public
- Be able to work both independently and as part of a team
- Be prepared to work the shift pattern outlined below
- You must be aged 18 or over at time of applying.
- There's no upper age limit
- You just need to have a genuine passion to care for our communities and be good at talking to the public in a diplomatic, confident and authoritative way - and of course, respect the differences between us all that make our communities what they are!
Salary and Benefits
Salary £20,619 to £22,833 + shift allowance
Posts are suitable for job share.
Working hours, patterns and environment
When you join West Yorkshire Police you will be attached to a Neighbourhood Policing Team also known as an NPT and you will work a 3 week shift pattern (7 days on 3 days off, 7 days on 4 days off) which keeps on repeating itself throughout the year. This will include weekends and may include Bank Holidays.
The Recruitment Process
There are three steps that you need to complete successfully in order to become a PCSO.
Once you submit your application it will be reviewed, and if it passes an initial assessment, you will be asked to come to an assessment process which comprises of:
- 2 written tests
- an interview
- interactive exercises
If you succeed at the assessment process, you will be required to undertake a medical and vetting checks.
Please note: Any job offer will be subject to satisfactory references, attendance and vetting checks
PCSO YouTube Videos
PCSO Gary Browne - Leeds District
PCSO Nicola Westle - Leeds District
PCSO Lyndon Thomas
Page last reviewed December 2019