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There is a misconception that the police will always attend if you stay silent after calling 999 - this is not correct. When you dial 999 anywhere in the UK, your call is answered by telephone operators from BT, who will then direct your call to the most appropriate emergency service.
What would you do if you had a cat in your house or a dead pigeon in your garden? Or what about if your dog was snoring? Or you wanted to know the time? For some West Yorkshire residents the answer was to dial the emergency only 999 number and to ask for police assistance.
We understand that accidents can happen, and occasionally calls can be made to 999 by mistake, however, did you know if this happens you should stay on the line and tell us you're fine? 
You can contact the West Yorkshire Police Contact Management Centre online using our 101 Live Chat system. Please note this service is not for emergency use. In an emergency always call 999.
GoodSAM is a platform, which can be used alongside 999 and 101 calls from members of the public, to allow Police call handlers remote access to the caller's mobile phone's camera function - allowing live stream video to be shared with Police from the scene.
Dog bites should be reported to West Yorkshire Police by calling 101, or 999 in an emergency.
Tuesday 7 February 2023 An operation focused on anticipating and then preventing crime is spreading across West Yorkshire following its success in Leeds.
Friday, 28 April 2023  A woman who phoned 999 nearly 50 times in a two-hour period has been sent to jail. Sarah Coates, 48, of Noster Place in Leeds, was sentenced to 12 weeks’ imprisonment at Leeds magistrates on Monday (24 April).  
Friday July 21 2023 A 'shameless' Leeds burglar who tunnelled into a neighbour’s cellar to steal property has been jailed.  Josef Ziga (51) from Leeds was sentenced to three years six months at Leeds Crown Court on Thursday 20 July after pleading guilty to a burglary in Leeds in January.